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Frequently Asked Questions:


RESTORATIONS and REPRODUCTIONS

Q:
What is the process and is the dash pad like factory original?
A:
Whether your dash pad is cracked, torn, rusty or just plain "beat up," Just Dashes can bring it back to the correct factory original specifications through a process called Thermo Vacuum Forming. We take your original pad and strip off the old vinyl and foam as needed. We then build up the foam by hand with our new and improved high-density closed cell foam to meet all the correct contours and dimensions. The pad is then covered with the correct grain vinyl, which a higher quality then originally used. The application of the vinyl is referred to as Thermo Vacuum Forming. The vinyl is heated to become pliable and "sucked" over the contours of the dash. The vinyl is then cooled to set the shape and trimmed around the edges. Your dash pad is then expertly matched to your chosen factory or custom color. See our home page titled "How we do it," for more information. Since we are using the same vacuum process originally used by the factories some thirty years ago, your dash pad will be as close to the original as possible.

Q:
What if my frame is rusty and the vinyl is cracked, also does Just Dashes have dash pad cores if mine is totally unusable?
A:
In most cases we can use your rusty, vinyl cracked core unless it is severely bent or the rust has completely eaten through the frame. We stock cores for most popular applications, and if we do not stock it, we may be able to locate one for you. Please check with us if you feel you need a core.

Q:
What is the guarantee on the restored parts?
A:
At Just Dashes we guarantee your satisfaction. All of the products we produce are the very best available. If, for any reason, you are not satisfied with the quality of any product or restored part, you MUST return it within thirty (30) days from the invoice date for a full credit, exchange or refund. Parts can be returned for up to twelve (12) months for service or rework if defects are due to workmanship or materials.

Q:
Why is a Just Dashes Restoration better then a good used or original (OEM) part?
A:
Just Dashes uses a closed cell high density polyethylene foam in combination with a thicker gauge (.045) vinyl that makes for a superior quality part, better then the original. It will withstand decades of harsh sun and blazing heat and will not crack. The reason being is that the new closed cell foam expands and contracts at the same rate as the new vinyl, which is formulated with modern day UV inhibitors. Original dash pad foam was porous and open cell causing it to expand and contract with temperature changes creating stress cracks when the surface of the vinyl skin became brittle.

Q:
What type of vinyl is used and can I get the correct grain and color?
A:
Our vinyl is state-of-the-art, more durable then the original, and we stock all the correct grains for most applications. We can supply any factory or custom color you might require, but it's best to send a color sample with your dash pad particularly if it's a custom color.

Q:
How long does the restoration take and do you have finished pads in stock?
A:
It depends on the time of year, please give us a call for our latest turn around time estimate. We normally restore your original pad so we do not have examples in stock.

Q:
How much does it cost and how do I pay for it?
A:
Every restoration is different so it's best to call and discuss your needs with our experts. We accept Visa and Master Card. Please see our ORDER NOW page for more information.

Q:
What type of foam is used on the pads?
A:
We use only the finest quality closed cell high-density foam as a foundation for our award winning restorations. All our foam is hand shaped for a perfect fit.

Q:
How do you know the correct dimensions and can you add or remove speaker holes?
A:
If we are using your original dash core for a restoration the dimensions are already established. Our reproduction pads use the exact dimensions taken from excellent factory examples. We can add or delete speaker holes according to your needs.

Q:
Does a reproduction fit over my existing pad?
A:
No, a reproduction takes the place of your worn out original. The original must be removed and the new pad installed. Installation is simply the reverse of the removal process.

SHIPPING QUESTIONS
Q:
How should I package the part and how do I ship it?
A:
The part should be shipped in a sturdy box and surrounded with some kind of packing material such a bubble wrap or foam pellets. We use UPS or FedEx as our shipping source and it is advisable to insure the parts for any shipping damage.

Q:
Who pays for shipping?
A:
Shipping to and from our restoration facility is the responsibility of the customer. We will securely package your finished product, but the shipping charges will be included with your advance payment. We can ship your parts almost anywhere in the world. If you can get it to us, we will get it back to you. For complete information see our ORDER NOW information page.



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